Technical Questions

Storing, accessing, backing up and archiving your data is a never-ending process. Along the way, questions may come up regarding the processing of your data or the performance of your Sony data media. You deserve answers.

Another tool of our Sony’s Media Resource Center is access to our Technical Support. You can check our “Frequently Asked Questions” section below.

If you can't find a satisfactory answer or still have some questions, feel free to contact us through our Technical Service Hotline. We'll provide a technical representative trained to assist you by answering any data media questions, helping to solve your problems, and advising you on next steps.

Sony also provides enhanced direct services for our valued customers, including customer visits to troubleshoot problems, and valuable information on storage and handling of your Sony media products.

So give us a call: 1-866-347-7669 or email us at: sms@am.sony.com.

 

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