Sony Service Agreements

Sony Service Agreements

Select A Category LCD/Large Format Displays Projectors

How do Sony Extended Warranties and On-Time Support agreements protect your business?

Get the peace of mind that your new Sony equipment will continue to operate at high-level for years to come.

Extended Warranty
Sony's Extended Limited Product Warranties extend the standard Sony Limited Product Warranty that each product comes with for an additional term, from the date of product purchase. The length of warranty extension varies according to the specific agreement purchased.

Extended Warranties cover parts and labor for defects in materials and workmanship, including premature electrical/electronic and mechanical failure.

They do not extend the warranty of usage-based components (i.e. drum assemblies, LCD optical blocks, LCD panels) and do not include preventive maintenance. Extended Warranties are subject to all of the terms, conditions and limitations of Sony's standard Limited Product Warranties. Limitations and exclusions apply.

Features include:

• Toll-free phone support and technical assistance from purchase date throughout warranty term
• Return shipping costs for the customer's covered Sony products(s) is included
• Simple warranty registration online or by fax on ServicesPLUS^SM

On-Time Support (OTS)
Sony's OTS program entitles business customers to the use of a loaner unit of comparable function while their equipment is being repaired by Sony. All shipping costs for the covered product and Loaner units are included. OTS coverage also includes toll-free phone support and technical assistance from the date of purchases throughout the OTS terms. Limitations and exclusions apply.

Sony Toll-free Tech Support
A Sony technical support professional is available to provide fast answers to all of your
professional projector and LCD public display questions. Please call 877-350-3477.

Sony Service Centers
Should you need to send your Sony Professional Display Product for service, the
appropriate Sony Service Center locations and contact information are listed below.