"Sony stands out above others in both quality and customer service. Your response was professional, speedy, and hassle-free. This is what others should strive to emulate. Thank you!" Thomas Simonian Manassas, VA "Your repair service is excellent. I really loved my experience with Sony. It seems to have been the wisest decision I have made when I bought my notebook computer, to stick with Sony. Keep it up!" Balaji Ramani Vienna, VA "Thank you, thank you, thank you! I sincerely appreciated the immediate response and turn around for my product repair. I will definitely stay with Sony for my next computer." David Whiteman Pittsburgh, PA "I have to say, Sony once again showed why it is the leader of the pack. The whole Sony experience was great. Customer Support and Service were outstanding. Thanks for the great service experience!!!" Bruce Dutton Orange, CT "From the packaging to the quick response, I was delighted! I have told at least 10 friends about my postive experience with Sony repair." Mark Matzke Eden Prairie, MN "Lightning fast! Intelligent repair person...great on phone...FedEx e-mail notification!" Tom Hurst Orlando, FL "I loved this experience so much. It makes me want to buy everything Sony. This is the best customer support experience I've ever had. Sony has this down to a science." Dwight Philips Fort Leonardwood, MO